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Privacy

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Thank you for visiting FLIGHTLINE HOBBY, INC.'s web site. This site is governed by the Privacy Policy of Horizon Hobby and discloses the consumer privacy practices of the Horizon Hobby website. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at this Horizon Hobby’s web site.

You can freely access much of our website without providing any personal information. Certain areas of our website, for example purchasing products, entering contests, filling out surveys, and receiving newsletters, emails or other promotional information from us, require that you submit some personal information. We do not collect any personal information without your knowledge! We use the information that we collect about you to fulfill your product and service purchases and to create a more personalized online experience.

This is just a brief overview, so please read on for more details about our Privacy Policy. We reserve the right to make changes to our site, policies, and these Terms and Conditions at any time, so please check back periodically.

Questions regarding this Policy should be directed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or may also be contacted directly at the following address:


What information does FLIGHTLINE HOBBY, INC.'s Online Catalog collect from you?
In order to better provide you with numerous products and services, FLIGHTLINE HOBBY, INC.'s Online Catalog collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

Personally Identifiable Information

This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product, register for a Wish List, enter contests or sweepstakes, fill out surveys, send us feedback and send us mailings. For example, this information might but not is limited to include your name, billing address, shipping address, telephone number, email address, credit card or other payment information, and product details. With this information, FLIGHTLINE HOBBY, INC.'s Online Catalog can fill your orders and better provide you with personalized services.

If you visit FLIGHTLINE HOBBY, INC. or one of the sites available through a link on our site, the site holder will independently collect, use and share your personal information in accordance with their own privacy policies. If you have questions about their information practices, please read their privacy policies. Horizon Hobby is not responsible for any information these third parties share.

Non-Personally Identifiable Information

This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the website's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.


Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide FLIGHTLINE HOBBY, INC.'s Online Catalog's visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems through any other means deemed so to improve the customer’s experience.

We review the actions of the FLIGHTLINE HOBBY, INC.'s Online Catalog visitors on an aggregate basis to determine customers' preferences. FLIGHTLINE HOBBY, INC.'s Online Catalog also does research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, a promotion, from our server log files, from contests, drawings or surveys. We use resources such as, but not limited to Clicktale.com, Google Analytics to provide us with the more reliable information. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customize our site's content, layout, and services.

FLIGHTLINE HOBBY, INC.'s Online Catalog also shares your personally identifiable information gained only through analytics resources with FLIGHTLINE HOBBY, INC. and third parties who provide services to us, our customers and website visitors. Those third parties include authorized contractors, temporary employees and consultants and other companies working with us (collectively, "agents"). Where we believe it to be appropriate (in our sole discretion), we will ask our agents not to disclose or use your personal information for purposes other than to provide services to you or FLIGHTLINE HOBBY, INC.'s Online Catalog.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice. Inadvertent disclosures may result, for example, when third parties misrepresent their identities in asking the site for access to personally identifiable information about themselves for purposes of correcting possible factual errors in the data.


 
 
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